Frequently Asked Questions

We deliver on Oahu at least once a week, and our team will contact you to confirm your delivery day. Need it sooner? Ask about next-day delivery for a fee, or pick up your order at our warehouse.

Yes. Delivery is free anywhere on Oahu for orders of $100 or more.

Yes. Choose pickup at checkout, or stop by and order in person at 122 Ohe St, Honolulu, HI 96813. We're open Monday to Friday, 7 am to 4 pm. Holiday hours may vary.

No, as long as the drop-off spot is outside. When we confirm your delivery day we'll ask where you'd like the firewood placed. First-time customers: please mark the spot clearly, or add instructions in the order notes at checkout.

We can place boxes and 2' x 4' racks where you want them on your property. Need it carried upstairs? Call us first at (808) 909-9023 so we can confirm. Multi-rack orders need a level, paved area for our equipment.

Yes. Add the campsite location and any instructions in the order notes at checkout, or call us.

Our rack wood comes in a custom steel rack (2 ft wide x 4 ft high x 16 in deep) that fits through a standard door. You can keep the rack for up to 3 months. When you reorder, we bring a full rack and take the empty one. Not reordering? Let us know and we'll schedule a pickup for the empty rack.

A 2' x 4' rack holds enough wood for roughly 10 to 20 cookouts. Restaurants and heavy users can order 3, 6 or 12 racks at a time.

We ship to all 50 states, including Maui, Hawaii Island, Kauai and Molokai. Shipped orders are delivered to your front door by a third-party carrier.

Small and medium boxes ship free when your order of eligible items is $100 or more. See the free shipping collection. Large boxes can be shipped, but shipping costs are high, so most mainland customers choose small or medium boxes.

Firewood racks and mesquite charcoal are available for Oahu delivery or pickup only.

Kiawe, Ironwood, Strawberry Guava and Campwood (a softwood blend), plus Hapa racks that are half kiawe and half ironwood. Mango and lychee come back when we have seasoned stock.

Ironwood is a great first firewood: it lights quickly, burns long and steady, and has a robust, earthy smoke. Kiawe is denser and burns hotter, with the sweet, smoky aroma most people know from Hawaii barbecue. It's milder and sweeter than mesquite.

Yes. Our wood is naturally seasoned for at least 6 months. It isn't kiln-dried, and we never add chemicals or glue.

Yes. It's made for grilling, smoking, pizza ovens and campfire cooking. Not sure which wood to pick? Kiawe for beef, pork and seafood; strawberry guava for chicken, pork and fish; ironwood for beef, game and long cooks.

Medium boxes measure about 12.3 x 12 x 6 inches (about 0.5 cubic feet). Large boxes measure about 16.1 x 12.1 x 12.1 inches (about 1.4 cubic feet). Each product page lists its size.

From our own tree trimming and removal jobs on Oahu. Almost all of the trees we remove are unsafe or invasive. We also plant one tree with every order through our partnership with One Tree Planted.

Yes, mesquite charcoal in 20 lb bags, value packs, racks and wholesale packs, for Oahu delivery or pickup. We no longer carry kiawe charcoal.

Our wood is cut to standard sizes for most grills, fire pits, fireplaces and pizza ovens. For special sizes, call us at (808) 909-9023 and we'll do our best.

Yes. We offer free scheduled delivery on Oahu and 30-day credit for approved accounts. See our business page or call (808) 909-9023.